Frequently Asked Questions

A supporters’ trust is a democratic, not-for-profit organisation, which, in the case of the Queen of the South Supporters Trust, exists as a legal and financially-approved entity to work with its members and shareholders to gain influence in the running of Queen of the South FC to the benefit of QoS fans. The Trust is registered as a limited company under the name Queen of the South Supporters Society. The Trust stands for openness and transparency, inclusion and diversity, fair treatment of fans and two-way, progressive communication with the football club. The ultimate aim of the Trust is engagement between supporters and their football club, leading to the involvement of supporters and communities in the running of their football club.

We believe the football club has a duty of care to its supporters to run Queen of the South FC with sound governance and with community values at its core. Where our shareholders feel this is not happening as it should they can ask us to challenge management at Queen of the South FC and seek answers. Furthermore, we seek to work constructively with the club both on these issues and with other grievances fans may have of a more everyday nature, such as ticketing, stewarding, banning orders and the general match day experience.

Apart from the membership, you will receive regular updates on our activities, projects and dialogue with the club. You will also be able to take part in surveys to make sure your voice is heard. Most of all, you will become part of a constructive, creative and forward-thinking Queen of the South supporters’ group that cares passionately about every aspect of the Club and believes every fan has a right to air his or her views about how it is run, what problems they have encountered and how they believe improvements can be made. You will also be sharing exactly the same status as our honorary members who include ex-players and managers.

The Trust has always had a constructive relationship with Queen of the South FC. This has mainly been built on addressing everyday issues relating to the supporters’ match day experience or addressing specific grievances for individuals. We have no desire to simply look at everything from a negative point-of-view, nor will we make knee-jerk reactions or persist with single issue grievances, this is not the way to build successful engagement with the club and expect constructive, two-way dialogue and a relationship built on trust.